We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. These fees are paid to your local carrier or government and are not collected by, and thus cannot be refunded. International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. USPS1-80Press 0, then 0, then press 5, then 5, then 2DirectLink1-90Click here for customer support INTERNATIONAL TAXES AND DUTIES Please contact us after the estimated delivery time. In some cases, the tracking information may not update but you will still receive your order. Please allow 1 - 4 days for the tracking information to show. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. Territories of the United States: For those who reside in a territory of the United States that we ship to, please allow anywhere between 5-15 business days for your order to reach your destination. Orders cannot be delivered to PO box addresses. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address). If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. Refunds and replacement orders will not be provided due to customer address errors. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. If an order is delivered to the wrong address, it is the customer's responsibility to place a new order. Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 7-10 business days for orders to process (for example, if you order on Monday, your order should ship out the following week between Wednesday and Friday). We do NOT ship orders the same day as each product is made to order. It will take 7-10 business days to manufacture your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. Your Peelz products are shipped from our warehouse located just outside of Pittsburgh, PA. The free shipping offer excludes countries that require shipping methods other than USPS due to shipping suspensions. For Questions call 1-85.All prices on the website include free standard shipping on domestic orders over $40 USD and international orders over $75 USD. Ascensia Diabetes Care reserves the right to cancel or change this offer at any time and without notice. This offer cannot be combined with any other offer. YOU ALSO CERTIFY THAT YOU WILL COMPLY WITH ANY TERMS OF YOUR HEALTH INSURANCE CONTRACT REQUIRING THAT YOUR PAYOR BE NOTIFIED OF THE EXISTENCE AND/OR VALUE OF THIS OFFER. ![]() Patient: BY USING THIS CARD, YOU UNDERSTAND AND AGREE TO COMPLY WITH THE RESTRICTIONS. Visit for additional details and Restrictions. Cash Discount Cards and other non-insurance plans are not valid as primary under this offer. If patient is eligible for drug benefits under any such program, offer not valid. RESTRICTIONS: Offer not valid for prescriptions reimbursed under Medicaid, Medicare drug benefit plan, Tricare or other federal or state health programs (i.e. Patients pay all applicable taxes and fees. PATIENTS are responsible for any remaining balance after discount is applied. Excludes 15, 35 and 70 count over the counter test strips. ![]() CASH PATIENTS pay the first $25 and can save up to $66 on 100 count test strips. ELIGIBLE PRIVATELY INSURED PATIENTS pay the first $25 and can save up to $105 of remaining copay based upon prescription quantity and insurance coverage.
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